KBC Bank signs with Temenos to offer superior service to customers in Ireland
T24 and Insight to transform retail banking operations and product-building capability
GENEVA, Switzerland – 10 January 2014 – Temenos (SIX: TEMN), the market-leading provider of mission-critical solutions to the financial services industry, today announces that it will be providing KBC Bank Ireland with T24, its multi-award winning core banking system, as well as its Insight Business Intelligence suite, as the bank continues to transform itself into a full retail bank.
KBC Bank Ireland has been operating in Ireland for 40 years, and its parent KBC Bank NV is one of Europe’s largest banks. KBC provides business and personal banking services to customers throughout Ireland, with approximately 800 employees. KBC Bank Ireland launched a new current account proposition to retail consumers in September with full online and mobile banking capability. The Bank also opened retail hubs in Limerick and Galway in addition to the existing hubs in Dublin and Cork.
Jean-Michel Hilsenkopf, Temenos Regional Director for Europe, said: “We are delighted that KBC Bank Ireland has chosen Temenos as its core banking system provider. Our platform will enable it to upgrade its systems in order to offer superior service to the Irish market. A key consideration for the bank was T24’s product-building capability that will allow it to offer flexible and innovative products that can be brought to market quickly without the need to write bespoke code.”
Rudi Peeters, KBC Group Chief Information Officer, commented, “Our purchase of Temenos’ products highlights our commitment to the Irish market. We want to offer a complete range of modern financial services, underpinned by a distinctive customer experience, and working with Temenos provides us with the opportunity to do that.”
Commenting on today’s announcement Wim Verbraeken, Chief Executive of KBC Bank Ireland, said: “We are seeking to harness the opportunities that now exist within the Irish market as the banking landscape changes. Consumers are recognising us more for our personalised customer service, our innovative approach to our products and online banking and by working with the Temenos solution we will be delivering that superior service that customers want when it comes to their everyday banking requirements, giving them the choice of a real alternative for their banking needs.”